Export outside the EU and gift cards

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Export outside the EU

Orders to a country outside the European Union are export and are charged at 0%. Under VAT mappings, map the Moneybird rate you use for that.

Choose the export rate for this, not an ordinary 0% rate: in the Dutch VAT return, export belongs in box 3a. If you booked export on an ordinary 0% rate before, that revenue often sits in box 1e. A changed mapping only applies to new bookings; you correct earlier invoices in Moneybird as long as the return has not been filed, otherwise you talk to your accountant.

Gift cards

The sale of a gift card is not revenue and not VAT: you have received money for something that still has to be delivered. That is a liability until the card is redeemed.

Hence two things: its own VAT situation under VAT mappings and its own ledger account under Ledger accounts. If either is missing, an order with a gift card keeps waiting.

If the card is redeemed later, the payment with the gift card counts as a payment on the account you chose under “Gift card (redemption)”.

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