Reverse charge for business customers in the EU

If you sell to a business customer in another EU country with a valid VAT number, you charge 0% VAT. The customer accounts for the VAT in their own country. That is called reverse charge.

What must be set in Shopify

Shopify determines whether an order is reverse charge, via the customer's or the order's VAT exemption in your shop. Boekvogel takes that outcome as given and does not check the VAT number itself; that remains your responsibility.

What you map in Boekvogel

Under VAT mappings, in “Special situations”, map the Moneybird rate that you use for reverse charge. Without that mapping such an order keeps waiting.