Which orders are booked and which are not
Every order Boekvogel sees gets a status. You find them under Orders.
The five statuses
| Status | What it means |
|---|---|
| Queued | Boekvogel has seen the order and will book it shortly. |
| Booked | There is a document in Moneybird. Done. |
| Needs attention | Nothing was booked because something is missing or needs checking. |
| Failed | Moneybird rejected the booking, or retrying did not help. The reason is in the log. |
| Skipped | Deliberately not booked, for example before the start date or cancelled. |
Deliberately skipped
“Skipped” is not an error. It happens when the order falls before your start date, when it is cancelled, or when it no longer exists in Shopify. The reason is always given.
Tip. If you want to book a skipped order anyway because it falls before your start date, use the import.
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