Why a payout asks for a check
A payout is booked and can still get the status “Needs attention”. That does not mean something went wrong: the statement exists, but there is something in it you had better look at.
When that happens
1
An unusual transaction For example a chargeback or a correction. It appears by name and order number in the reason.
2
A negative net payout More went out than came in. That can be right after many refunds, but check it.
3
The total does not add up The sum of the lines does not match the amount Shopify states. Then Boekvogel warns instead of pretending it is right.
What you do
Open the payout and read the reason. If the amount is right, you do not need to do anything and you can simply link the statement to your bank transaction. If it is not right, put it next to your Shopify overview before you reconcile.
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